Privacy Policy

In accordance with the French law "Informatique et Libertés" n°78-17 of January 6, 1978, as well as the new General Regulations on Data Protection (RGPD), you have the right to access, modify, rectify and delete data concerning you.
This Privacy Policy aims to give you all the information relating to the protection of your personal data implemented by our company. 

1. Gathering of information 

We collect information when you contact us via the form on the ncpocketwifi.com/contact page or when you purchase a service for a telephone appointment. The information collected includes your name, email address, phone number, and/or credit card.
In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

 2. Use of Information 

All the information we collect from you may be used for :

  • Personalize your experience and meet your individual needs,
  • Improve our site,
  • Improve customer service and your support needs,
  • Contact you by e-mail.       

 3. Disclosure to third parties 

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or when we are required to do so by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

 4. Protection of information 

We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?
Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting user interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

5. Important notice on data processing in connection with Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the party responsible for processing the data collected via this website is based outside the European Economic Area and Switzerland, then the processing of the data associated with Google Analytics will be carried out by Google LLC (with headquarters in the USA). Google Ireland Limited and Google LLC are together hereinafter referred to as "Google". As far as the use of Google Analytics is concerned, the processing of the data is in this case technically dependent on the technology of the website. In this respect, we refer to the privacy policy of the host named on the ncpocketwifi/legal disclaimer page of the ncpocketwifi.com website and the operator of the website who shares joint responsibility for data protection in connection with the use of Google Analytics on the website.

Google Analytics uses "cookies", text files which are saved on the website visitor's computer and which enable the analysis of the use of the website by the visitor. The information generated by the cookie (including the truncated IP address) about the use of the website is transmitted to and stored by Google.

Google Analytics is used exclusively with the extension " _anonymizeIp () " on this website. The extension guarantees anonymization of the IP address by truncation and thus excludes a direct personal reference. With this extension Google truncates the IP address of the website visitor in a member state of the European Union or in another state which is party to the agreement on the European Economic Area. Only in exceptional cases will the entire IP address of the website visitor be transmitted to Google's server and truncated in the USA. The IP address, which is provided by the website visitor's browser using Google Analytics, will not be linked by Google with any other data held by Google.

On behalf of the website operator, Google will use the collected information to evaluate the use of the website, to compile reports on the website activity and to provide other websites and internet services to the website operator (article §6 1 f RGPD). The legitimate interest in data processing lies in optimising this site, analysing the use of the site and adapting the content. The interest of users is adequately protected by the pseudonymisation of their data.

Google LLC has certified its compliance with the EU-US Data Protection Shield, providing a guarantee of compliance with EU data protection laws. The data sent and coupled with the Google Analytics e.g. user ID, advertiser ID cookie will be automatically deleted after 50 months. The deletion of data that has reached the storage deadline is carried out automatically once a month.

The site visitor can refuse the use of cookies by selecting the appropriate setting in the browser. The website visitor can also prevent Google from collecting information (including the IP address) via cookies and from processing this information by downloading and installing this plugin in the browser: https://tools.google.com/dlpage/gaoptout

The website visitor can prevent the collection of data by Google Analytics by clicking on this link. An "opt-out cookie" will then be placed and will allow the site visitor not to be tracked while browsing the site.

More information about Google's processing and use of data, settings and opt-out options can be found in the Google Privacy Policy: as well as in the Google ads settings.

In accordance with the applicable legislation and the RGPD, visitors to the site have certain rights regarding their personal data which are processed by the Google Analytics data processing system. In particular, they have a right of access, rectification, portability and deletion of their data. Site visitors also have the right to object to certain data processing. In order to exercise his rights in connection with the data processing by Google Analytics on this website, the website visitor can contact the host or the owner of the website at any time.

6. Consent 

By using our site, you consent to our privacy policy.